Courtland Thoughts
System Testing – A Closer Look
One of the core services that Courtland provides is implementation of large and small scale systems. One very important step in the process of implementing a new system is testing
Pay it Forward and #GivingTuesday
Local giving and volunteerism is woven into the fabric of Courtland’s culture. We put this into action today when all of our employees receive $100 extra in their paycheck to
8 Tips to a Successful Presentation
Presentations are a part of our everyday world. With over 3 billion active Internet users and nearly 2.1 billion people with social media accounts, the latest Generation Z culture
A few of our favorite things: Lisa Hagen
Lisa Hagen is a Consultant at Courtland Consulting and currently working as a Policy Analyst at the Michigan Department of Health & Human Services (DHHS) Office of Child Support
Collaborating for Success: REACH
Courtland Consulting is proud to work on projects that strive to improve our community and focus on serving families and children. Due to our proven history of successfully evaluating
Welcome to the Paperless World
I’ve heard a wide range of terminology used when colleagues or customers refer to converting paper to an electronic image or maintaining digital images in a document management system. The
GRBJ: Long-term Solutions
25 years ago, Courtland Consulting set out to convert data from 13 Michigan counties into a new statewide Child Support Enforcement System. The company quickly became Michigan’s go-to source for
Corporate Volunteerism
Courtland has been around for 25 years and we are reflecting on what we cherish most about working here. I really enjoy the daily work that I do at Courtland,
Preparing Your Project Expedition – Part 1 Setting the Foundation
It is common knowledge that most projects fail to meet initial performance criteria (i.e. schedule, cost, quality, and/or functionality) for any number of reasons. The Internet contains countless articles dedicated
Happy 25th Courtland
It is difficult to believe, but Courtland turned 25 this year! It is incredible that our involvement with the Michigan Child Support program began 25 years ago. I was initially
6 Steps to Flawless Web Conferencing
When you perform a web conferencing event that entails connecting multiple off-site locations with a live attendee audience, I have a list of tips to help you make your online
10 Things to Aid in Building a Top-level Help Desk
The key to any top-level help desk is to build trust and confidence in your customer base which in turn helps to establish credibility.
Child Support Association Website Portal
The Friend of the Court Association (FOCA) is a nonprofit organization with the mission to encourage progressive legislation, resolutions and other desirable programs representing the common interest of the children
Courtland Provides Help Desk and Quality Assurance for Michigan CIMS Project
The Michigan Department of Education (MDE), Office of Special Education and Early Intervention Services needed help establishing a new monitoring and quality assurance system
Project Evaluation for REACH Project
Courtland Consulting was the project evaluator for the REACH project. The Kent County Referral for Employment, Asset Development, Cooperation, and Hope Grant Project (REACH Project) is a three-year
State of Maine Child Support Project
The implementation for the new child support system for the State of Maine, CSEME, started in 2009
Federal Demographic Data Collection Project
The Federal Office of Child Support Enforcement (OCSE) required a demographic profile of its child support customers in order to ensure that guiding principles and action items were being met. The project, called OCSE9
State of New Jersey Child Support Project
Courtland Consulting has provided implementation and customer support services to the New Jersey Division of Family Development NJKiDS Child Support Project since 2006.
First Time Offenders Video Project Delivered to Show the Impacts of Crime on a Person's Life
Eaton County needed a First Time Offenders informational video to assist juvenile officers in delivering a classroom-style presentation about Eaton County's First Time Offenders Program.
State of Michigan Child Support Project
As a leader in the area of Child Support system design, project implementation, training and customer support, Courtland Consulting has been a key resource since 1990